Document text
Date: [DD MONTH YYYY]
Sent by [E-MAIL / HAND / POST] — please confirm receipt
To:
[NAME OF PAYROLL CONTACT, MANAGER OR OWNER]
[EMPLOYER'S BUSINESS NAME]
ABN: [ABN — FROM YOUR PAYSLIP OR ABN LOOKUP]
[ADDRESS]
From:
[YOUR FULL NAME]
[YOUR JOB TITLE] · Employee number: [NUMBER, IF ANY]
[YOUR ADDRESS] · [PHONE] · [E-MAIL]
Subject: Super guarantee contributions missing from my super fund — paydays from [DATE] to [DATE]
Dear [NAME],
Since 1 July 2026, super guarantee must be paid with each payday and must reach my super fund within 7 business days of the day my wages are paid (20 business days for the first contribution to a new employee or a new fund). My fund has not received the contributions listed below.
1. Contributions I am asking about
My super fund: [FUND NAME], USI [FUND USI, IF KNOWN], member number [MEMBER NUMBER].
Payday Gross qualifying earnings paid ($) Super guarantee due — 12% ($) Date due at my fund Received by my fund?
[DATE] [AMOUNT] [AMOUNT] [PAYDAY + 7 BUSINESS DAYS] [NO / PART: $(AMOUNT) ON (DATE)]
[DATE] [AMOUNT] [AMOUNT] [DATE] [NO / PART]
[DATE] [AMOUNT] [AMOUNT] [DATE] [NO / PART]
Total [TOTAL DUE] Missing: [TOTAL MISSING]
I checked my fund account on [DATE]. [MY PAYSLIPS SHOW SUPER AS PAID / MY PAYSLIPS DO NOT SHOW SUPER].
2. What I am asking for
1. Please pay the missing contributions of $[TOTAL MISSING] to my fund and confirm the payment date and reference by [DATE — E.G. 7 DAYS FROM THIS LETTER].
2. If you have paid, please send me the payment details (date, amount, clearing house or fund reference) so I can trace it with my fund.
3. Please make sure future contributions reach my fund within 7 business days of each payday.
If I do not hear from you by that date, I will report the unpaid super to the Australian Taxation Office.
Kind regards,
______________________________
[YOUR FULL NAME]
Attachments:
1. Payslips for the paydays listed.
2. Screenshot or statement from my super fund showing contributions received.
BEFORE SENDING — delete this part
Check your fund first. Log in to your fund or myGov and compare contributions with your paydays. A contribution can take up to 7 business days to arrive.
Business days exclude weekends and public holidays that apply to a whole state or territory anywhere in Australia.
12% is the super guarantee rate on qualifying earnings. Your award or contract may give you more.
Contractors paid mainly for their labour can also be employees for super purposes.
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